CARE INSTRUCTIONS
After each use, simply drying the glass with an approved squeegee or microfiber towel will keep it clean and make it difficult for mineral spots to form.
Regular cleaning with a damp microfiber cloth and a mild detergent (like Dawn or 7th Generation) will break down soaps, oils, and conditioners, preventing buildup on the glass protection. General glass cleaners are also suitable but are usually finishing agents rather than actual cleaners, making them an unnecessary added expense.
Hard Water Maintenance
In hard water areas, or places where water drops dry and leave noticeable dust marks, a buildup of minerals may occur on the protective treatment. These minerals may not be easily removed with mild detergent, but mild acids like white vinegar can often remove the marks quickly. Use white vinegar as needed to wipe down the glass with a soft microfiber. While dilution is possible, it reduces the vinegar’s effectiveness. Squeegeeing or wiping down the glass after each use will prevent water drops from drying into dust marks. In regions with high silica in the water, the manufacturer recommends using a squeegee after EVERY use.
NOTE
If the glass looks hazy, has visible streaking or swirling patterns on the glass, simply wipe with denatured alcohol to remove. This is a normal occurrence and does not affect the performance of the surface protection.
Prohibited Products
Note: Using the following products may damage the treatment and void any warranty.
Do not use any rough, gritty, or abrasive cleaners. Avoid cleaning products containing very strong alkalis or modern mold removing agents with a combination of bleach and sodium hydroxide.
Harsh or chemical cleaners are unnecessary with correct maintenance.
Avoid abrasives or polishes, including water spot removers and toothpaste.
Approved Cleaning Products
There are no specific products required to keep your glass clean. All you need is a squeegee, mild liquid dish soap, and white vinegar. Products such as Windex, SprayWay, Scrubbing Bubbles, 7th Generation, and Method are acceptable but not necessary.
WARRANTY QUESTIONS or CLAIMS
If, within the warranty period and meeting the above conditions, you feel your glass is no longer water repellent, please send an email to [email protected] and provide a brief explanation of the problem along with your Name, Address, Date of Installation, Telephone Number, and Warranty Code.
PCT Global LLC reserves the right to inspect the glass to determine application of the coating and correct maintenance in accordance with the manufacturer's instructions. If it is determined that a treated area is no longer water repellent, PCT Global LLC will gladly provide replacement HMI C.10 in an amount determined to be adequate to re-coat the unprotected area.
Note: This warranty does not cover any glass or hardware, but only the HMI C.10 coating.
