CARE INSTRUCTIONS
After each use simply drying with a squeegee or towel will keep the glass clean for a long period, and make it difficult for mineral spots to form.
The glass needs to be cleaned regularly using a damp microfiber cloth and a mild detergent (such as Dawn or 7th Generation) to break down soaps, oils, and conditioners, a quick clean will prevent a build-up forming on top of the glass protection. General glass cleaners are also suitable, however most of these are finishing agents rather than cleaners, and are an added expense that is not required.
Hard Water Maintenance
In hard water areas, or areas where water drops dry and leave a noticeable dust mark, a build-up of minerals may occur on the protective treatment. While these may not be removed easily with the mild detergent, mild acids will often remove the marks quickly. As needed, white vinegar should be used to wipe down the glass with a soft sponge. The vinegar may be diluted, however dilution reduces the effectiveness. Squeegeeing or wiping down after each use will stop these water drops drying into dust marks. In regions with high Silica in the water, the manufacturer recommends using a squeegee after EVERY use.
NOTE
Visible streaking or swirling patterns may appear on the glass when the glass is steamed up. This is a normal occurrence and does not affect the performance of the surface protection. It isn’t visible when the shower is dry and not in use.
Prohibited Products
Note: these may damage the treatment and void any warranty. Do not use any rough, gritty or abrasive cleaners. HMI C.10 Protection can also be affected by cleaning products containing very strong alkalis and by
modern mold removing agents containing a combination of bleach and sodium hydroxide.
Avoid harsh or chemical cleaners, with correct maintenance these are never required. Avoid abrasives or polishes, including water spot removers and even toothpaste
Approved Cleaning Products
There are no specific products that you are required to purchase in order to keep your glass clean. All you should need for beyond 10 years is a squeegee, a mild liquid dish soap, and white vinegar. There is no solvent that will damage HMI C.10, products such as Windex, SprayWay, Scrubbing Bubbles, 7th Generation, and Method are acceptable, however are not necessary.
WARRANTY QUESTIONS or CLAIMS
If, within the warranty period and meeting the above conditions, you feel your glass is no longer water repellant, please send an email to [email protected] and provide a brief explanation of the problem along with your Name, Address, Date of Installation, Telephone Number, and Warranty Code.
PCT Global LLC reserves the right to inspect the glass to determine application of the coating and correct maintenance in accordance with the manufacturer's instructions. If it is determined that a treated area is no longer water repellant, PCT Global LLC will gladly provide replacement HMI C.10 in an amount determined to be adequate to re-coat the unprotected area.
Note: This warranty does not cover any glass or hardware, but only the HMI C.10 coating.
